Phone and internet technicians Melbourne
ITA Electrical is Melbourne’s first choice when a certified A-grade electrician is needed for phone line installation. Our professional team can install new, and upgrade existing phone and internet lines, for residential, industrial and commercial premises.
Our team of reliable electricians are phone and internet technicians. We also carry out maintenance works, fault finding, and attend to emergency call-outs.
We aim to provide same day service and, in some cases, an electrician can be available within an hour.
Customers receive a warranty certificate that guarantees our phone line installation will work for two years.
All electrical work carried out comes with an electrical safety certificate, giving you peace of mind.
Telephone technician case study
What was the customer need?
A new customer called with a landline telephone technical issue. Our experienced service coordinator asked specific questions that provided enough information to diagnose the cause.
How did ITA Electrical respond?
Our service coordinator used our GPS tracking to identify the closest available electrician to the customer. A service job was sent electronically to the electrician. Our A-grade electrician arrived within the hour and was able to locate the fault.
The electrician had the available parts in the truck so they could to fix the problem that day. Our electrician tested the phone system and showed the customer it was fully operational.
How ITA was able to meet our customer needs:
- Possible fault causes identified over the phone first
- Same day call out and service completion
- Minimal downtime for the customer
Contact ITA Electrical for phone and internet installation, service and fault finding on 03 9761 8700.
We endeavour to come out and complete services the same day. If this isn’t possible, we will arrange it for the next day. If the work isn't required immediately, we will schedule works for the time that best suits the customer.
A frequent cause is often an Internet Service Provider (ISP) supply overload. More commonly it is caused by poor-quality home router hardware or the installation. Our electricians will establish the cause and fix it for you.
Internet connection issues often happen for the same reason as internet speed problems. It is a fault with the ISP supply, unsatisfactory hardware installation, or a router fault. Our electricians will find and repair the error.
Absolutely. Let our service team know when you call, and the electrician can do this the same day as your other phone and internet work.